Thomas Legal’s Exceptional Achievements Earn Coveted Spot on The ESTAS 2023 Shortlist

Thomas Legal has once again demonstrated its commitment to excellence by achieving the prestigious ESTAS ‘Standard of Excellence’ and securing a spot on this year’s shortlist for the highly acclaimed ESTAS Awards. Regarded as the largest award scheme in the UK residential property industry, the ESTAS Awards recognise and celebrate outstanding achievement in service provision.

Our attainment of the esteemed ESTAS ‘Standard of Excellence’ is a testament to the exceptional service ratings we have received from our valued customers on the ESTAS review platform. These ratings, based on comprehensive customer reviews submitted at the conclusion of the moving experience, have been diligently monitored by ESTAS over a period of 12 months.

The much-anticipated regional and national winners of the ESTAS Awards will be unveiled in October at the esteemed annual ESTAS ceremony, held in the vibrant city of London. This grand occasion brings together an elite gathering of 1,200 top property professionals, who will have the privilege of witnessing the renowned property expert Phil Spencer presenting the awards.

In anticipation of the event, Phil Spencer remarked, “The ESTAS Awards provide genuine proof of the service levels a firm delivers to clients, as they are based on real feedback from real clients experiencing real service. In the current landscape, where high-quality customer service is paramount for home movers to fulfill their aspirations, these awards hold even greater significance.”

Simon Brown, the founder of ESTAS, shared his perspective, stating, “At ESTAS, we are fostering a community of property professionals dedicated to best practices, united by a shared passion for delivering exceptional service and the belief that service truly matters.”

Expressing his delight, Will Coulter, Managing Director at Thomas Legal, stated, “I am delighted that once again we have been shortlisted for the prestigious ESTAS Awards, recognising the consistently high quality of work and service our teams provide. The ESTAS Awards hold an esteemed position in the property industry, and the fact that the votes are based exclusively on verified customer reviews underscores our consistent ability to meet and exceed our clients’ expectations, establishing an unrivalled level of service in the conveyancing sphere.”

Chris Barry, Director of Business Development, reflected on the challenges of the previous year, remarking, “2022 presented difficulties for individuals in the UK striving to secure a property, with the cessation of tax incentives, rising interest rates, and uncertainty surrounding the cost of living. These factors added pressure to an already stressful process for many. Recognising the need to alleviate this additional burden, we prioritised swift transactions, enhanced communication, and forged stronger relationships with all stakeholders in the property industry.”

“Our dedicated team went above and beyond, successfully facilitating a record number of delighted clients,” continued Barry, “and I am absolutely thrilled that the ESTAS have recognised our efforts by shortlisting us as one of the finest property law firms in the country.”

Finally, we extend our best wishes to all the other esteemed nominees, and we eagerly await the opportunity to join them in October for the ceremony!